Technical Support Specialist

Allmar, Inc., Surrey, BC
$32.00 / Hourly

Job Description

SUMMARY

This role will be responsible for accurate transfer of data from the estimating softwar to our ERP software ensuring all costing and selling prices line up between the two software platforms.  Ensuring theat material is ordered, fabricated and delivered to the customer based on project timelines.  Also responsible for accurate reporting through the ERP system as well as closing out contracts at the end of projects.

RESPONSIBILITIES

  • Estimate costs of isntalling equipment
  • Estimate or quote prices, credit or contract terms, trade in allowances, warranties and delivery dates
  • Oversee the prparation of sales orders
  • Prepare sales or other contracts
  • Red blueprints to determine dimensions of structure or system and material requirements
  • Conduct sales transactions
  • Estimate or quote prices, credit or contract terms, warranties and delivery dates
  • Provide input into product design where goods or services must be tailored to suit clients needs
  • Reach out to clients after sale or signed contracts to provide ongoing support
  • Review and adapt information regarding product innovations, competitors and market conditions
  • Resolve product and service related problems
  • Troubleshoot problems related to equipment
  • Provide customer service
  • Monitor inventory levels of issued materials and stocks
  • Select and purchase equipment and supplies
  • Read and interpret blueprints/sketches/specifications

EDUCATION

College, CEGEP or other non-university certificate or diploma from a related program of 1 to 2 years; or 

Architectural technology/technician certificate

EXPERIENCE

Related experience including experience reading architectural drawings and performing estimates, and experience providing customer service at a similar level.

COMPUTER/TECHNOLOGY KNOWLEDGE

Microsoft Office, Database Management, Enterprise Resource Planning (ERP) software, Architectural drafting systems

This is a permanent position, with full benefits, including health and dental, short/long term disability and RRSP plan.

Details Apply Now

Date Posted: 07/24/2024
Start Date: August 26, 2024
Classification: Exempt
Level: Experienced
Travel Requirements: Travel to job sites around Greater Vancouver area.
Job Type: Full-time
Wage: Hourly
Wage From: $32.00
Wage To: $32.00
Number of Employees: 1

Allmar, Inc.
Job Postings 1
Company Website: https://www.allmar.com/
Company Phone Number: 2046546409
This Company is part of the following Regional Construction Associations and participates in the following BC Construction Association recognized programs and initiatives: