A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Job Summary
Responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and quotation requests for all levels of accounts received via outside salespersons, telephone, e-mail, and written and faxed correspondence. Provides customer service for product information, order entry and follow-up support in support of sales, gross margin and corporate service goals.
Major tasks, Responsibilities and Key accountabilities
• Provides superior day-to-day customer service by assisting customers in determining product needs and providing logistics support for product needs ensuring compliance with all established company policies, procedures, and guidelines.
• Inputs sales orders into the computer system in an accurate and timely manner.
• Provide customer requested information in a timely manner.
• Continuously improve sales and product knowledge by active involvement in both inside and outside training.
• Develops code directives for certain products while maintaining target margin goals. Generates profitable growth through quota attainment.
• Performs estimating, take-off, and proposal duties as necessary.
• Prospects for new sales opportunities via outbound calling and emailing.
• Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price ensuring compliance with company guidelines and procedures.
• Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
Nature and Scope
Refers complex, unusual problems to supervisor.
Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
Preferred Qualifications
• 1 to 5 years sales experience.
• Experience with inventory sales preferred.
• Bachelor or Associate’s degree preferred
Education and Experience
HS Diploma or GED strongly preferred.
Date Posted: | 07/16/2024 |
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Start Date: | July 29, 2024 |
Classification: | Exempt |
Level: | Experienced |
Travel Requirements: | Not applicable for this position |
Job Type: | Full-time |
Wage: | Salary - Annual |
Wage From: | $50,000.00 |
Wage To: | $55,000.00 |
Preferred Education: | Highschool diploma/GED |
Number of Employees: | 1 |
Company Website: | https://whitecapsupply.com/ |
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Company Phone Number: | 905-265-4994 |