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       <title>Job Postings</title>
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           <title>Technical Support Specialist</title>
           <description>SUMMARYThis role will be responsible for accurate transfer of data from the estimating softwar to our ERP software ensuring all costing and selling prices line up between the two software platforms.  Ensuring theat material is ordered, fabricated and delivered to the customer based on project timelines.  Also responsible for accurate reporting through the ERP system as well as closing out contracts at the end of projects.RESPONSIBILITIESEstimate costs of isntalling equipmentEstimate or quote prices, credit or contract terms, trade in allowances, warranties and delivery datesOversee the prparation of sales ordersPrepare sales or other contractsRed blueprints to determine dimensions of structure or system and material requirementsConduct sales transactionsEstimate or quote prices, credit or contract terms, warranties and delivery datesProvide input into product design where goods or services must be tailored to suit clients needsReach out to clients after sale or signed contracts to provide ongoing supportReview and adapt information regarding product innovations, competitors and market conditionsResolve product and service related problemsTroubleshoot problems related to equipmentProvide customer serviceMonitor inventory levels of issued materials and stocksSelect and purchase equipment and suppliesRead and interpret blueprints/sketches/specificationsEDUCATIONCollege, CEGEP or other non-university certificate or diploma from a related program of 1 to 2 years; or Architectural technology/technician certificateEXPERIENCERelated experience including experience reading architectural drawings and performing estimates, and experience providing customer service at a similar level.COMPUTER/TECHNOLOGY KNOWLEDGEMicrosoft Office, Database Management, Enterprise Resource Planning (ERP) software, Architectural drafting systemsThis is a permanent position, with full benefits, including health and dental, short/long term disability and RRSP plan.</description>
           <link>https://talentcentral.ca/job-postings/technical-support-specialist-am9iLXBvc3RpbmdzMzMy</link>
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           <pubDate>Wed, 24 Jul 2024 19:57:44 +0000</pubDate>
           <category>Architecture</category>
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